Ifield Park Care Home
At a Glance
The information you need to decide whether this home warrants a closer look.
Residential homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds30
- SpecialismsCaring for adults over 65 yrs, Dementia, Physical disabilities
- Last inspected2020-09-18
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
Visitors often notice how staff take time to sit and chat with residents throughout the day. The home maintains a notably clean and well-kept environment that families appreciate. Some relatives have found their loved ones settling well into the routines here, with long-term residents appearing comfortable in their surroundings.
The eight family priority themes
- Staff warmth72
- Compassion & dignity72
- Cleanliness70
- Activities & engagement65
- Food quality65
- Healthcare68
- Management & leadership70
- Resident happiness70
What inspectors found
Inspected 2020-09-18
Is this home safe?
Is the care effective?
The Effective domain was rated Good at the March 2025 inspection. This domain covers care planning, training, nutrition, healthcare access, and how well the home applies its knowledge of each resident. The home specialises in dementia care, which means inspectors would have considered dementia-specific training and care plan quality. No specific observations, quotes, or examples are available in the published summary.Is this home caring?
The Caring domain was rated Good at the March 2025 inspection. This domain covers staff warmth, dignity, respect, and whether residents are supported to maintain independence. For a home specialising in dementia care, this domain is particularly important because non-verbal communication, patience, and knowing each person's history all matter greatly. No inspector observations, direct quotes, or specific examples are available in the published summary.Is the home responsive?
The Responsive domain was rated Good at the March 2025 inspection. This domain covers activities, engagement, individualised care, complaints handling, and end-of-life planning. For a dementia-specialist home, responsiveness includes how well the home tailors engagement to people at different stages of dementia, including those who cannot participate in group activities. No specific activities, examples of individual engagement, or end-of-life care detail are available in the published summary.Is the home well-led?
The Well-led domain was rated Good at the March 2025 inspection. This domain covers the quality of management, governance, culture, staff support, and how the home responds to feedback and incidents. The registered manager is listed as Mrs Peng Li-Poole, with Mr Ernest Joseph as the nominated individual. No specific observations about manager visibility, staff culture, or governance processes are available in the published summary.
Source: CQC inspection report →
What the evidence base says
The home provides specialist dementia care alongside support for physical disabilities. They also run a day centre service that operates separately from the residential care. As a dedicated dementia care home, Ellwood Place has experience supporting residents through different stages of their dementia journey. The specialist focus means staff understand the unique challenges families face when a loved one's needs become more complex. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Ellwood Place Dementia Care Home received a Good rating across all five domains at its most recent inspection in March 2025. However, the published report text provided contains very limited specific detail, so scores reflect a confirmed Good rating without the granular evidence needed to push into the 80s or 90s.
Homes in South East typically score 68–82.The three-lens summary
What families tell us
Visitors often notice how staff take time to sit and chat with residents throughout the day. The home maintains a notably clean and well-kept environment that families appreciate. Some relatives have found their loved ones settling well into the routines here, with long-term residents appearing comfortable in their surroundings.
What inspectors have recorded
You'll find staff who show real warmth in their daily interactions with residents. However, some families have raised concerns about communication, particularly around keeping relatives informed about important events. The home has faced questions about response times to resident needs and how consistently care standards are maintained across different shifts.
How it sits against good practice
Finding the right dementia care home takes time, and visiting in person will help you get a feel for whether Ellwood Place could work for your family.
Worth a visit
Ellwood Place Dementia Care Home, located in Crawley, was rated Good across all five inspection domains at its most recent assessment in March 2025, with the report published in May 2025. The home specialises in dementia care and supports up to 30 adults over 65, including people with physical disabilities. A consistent Good rating across Safe, Effective, Caring, Responsive, and Well-led is a meaningful baseline: it means inspectors found no significant concerns in any area. The main limitation here is that the published report summary provides only the headline ratings, with no inspector observations, resident or relative quotes, or specific examples to draw on. This means you cannot yet tell from inspection findings alone whether staff warmth is exceptional or merely adequate, whether activities are genuinely tailored to individuals with dementia, or what night staffing looks like. A visit is essential. When you go, ask to see last week's actual staffing rota (not the template), watch how staff interact with residents in corridors and at mealtimes, and ask the manager directly about agency use and how families are kept informed.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Ifield Park Care Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Ifield Park Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Specialist dementia care with dedicated staff in Crawley
Compassionate Care in Crawley at Ellwood Place Dementia Care Home
Choosing dementia care can feel overwhelming when you're looking for somewhere that truly understands your loved one's needs. Ellwood Place Dementia Care Home in Crawley focuses on supporting people over 65 who are living with dementia. The home also welcomes residents with physical disabilities, providing specialised care in a purpose-built environment.
Who they care for
The home provides specialist dementia care alongside support for physical disabilities. They also run a day centre service that operates separately from the residential care.
As a dedicated dementia care home, Ellwood Place has experience supporting residents through different stages of their dementia journey. The specialist focus means staff understand the unique challenges families face when a loved one's needs become more complex.
“Finding the right dementia care home takes time, and visiting in person will help you get a feel for whether Ellwood Place could work for your family.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Ellwood Place Dementia Care Home received a Good rating across all five domains at its most recent inspection in March 2025. However, the published report text provided contains very limited specific detail, so scores reflect a confirmed Good rating without the granular evidence needed to push into the 80s or 90s.
Homes in South East typically score 68–82.The three-lens summary
What families tell us
Visitors often notice how staff take time to sit and chat with residents throughout the day. The home maintains a notably clean and well-kept environment that families appreciate. Some relatives have found their loved ones settling well into the routines here, with long-term residents appearing comfortable in their surroundings.
What inspectors have recorded
You'll find staff who show real warmth in their daily interactions with residents. However, some families have raised concerns about communication, particularly around keeping relatives informed about important events. The home has faced questions about response times to resident needs and how consistently care standards are maintained across different shifts.
How it sits against good practice
Finding the right dementia care home takes time, and visiting in person will help you get a feel for whether Ellwood Place could work for your family.
Worth a visit
Ellwood Place Dementia Care Home, located in Crawley, was rated Good across all five inspection domains at its most recent assessment in March 2025, with the report published in May 2025. The home specialises in dementia care and supports up to 30 adults over 65, including people with physical disabilities. A consistent Good rating across Safe, Effective, Caring, Responsive, and Well-led is a meaningful baseline: it means inspectors found no significant concerns in any area. The main limitation here is that the published report summary provides only the headline ratings, with no inspector observations, resident or relative quotes, or specific examples to draw on. This means you cannot yet tell from inspection findings alone whether staff warmth is exceptional or merely adequate, whether activities are genuinely tailored to individuals with dementia, or what night staffing looks like. A visit is essential. When you go, ask to see last week's actual staffing rota (not the template), watch how staff interact with residents in corridors and at mealtimes, and ask the manager directly about agency use and how families are kept informed.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Ifield Park Care Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Ifield Park Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Specialist dementia care with dedicated staff in Crawley
Compassionate Care in Crawley at Ellwood Place Dementia Care Home
Choosing dementia care can feel overwhelming when you're looking for somewhere that truly understands your loved one's needs. Ellwood Place Dementia Care Home in Crawley focuses on supporting people over 65 who are living with dementia. The home also welcomes residents with physical disabilities, providing specialised care in a purpose-built environment.
Who they care for
The home provides specialist dementia care alongside support for physical disabilities. They also run a day centre service that operates separately from the residential care.
As a dedicated dementia care home, Ellwood Place has experience supporting residents through different stages of their dementia journey. The specialist focus means staff understand the unique challenges families face when a loved one's needs become more complex.
Management & ethos
You'll find staff who show real warmth in their daily interactions with residents. However, some families have raised concerns about communication, particularly around keeping relatives informed about important events. The home has faced questions about response times to resident needs and how consistently care standards are maintained across different shifts.
The home & environment
The dining experience gets positive mentions, with meals that residents seem to genuinely enjoy at lunchtime. The home keeps all areas clean and properly maintained. There's also an on-site café that serves good coffee at reasonable prices, giving families a comfortable spot to spend time during visits.
“Finding the right dementia care home takes time, and visiting in person will help you get a feel for whether Ellwood Place could work for your family.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
